Refund Policy
Refund & Cancellation Policy
Last updated: September 20, 2026
1How and When Your Report Is Delivered
Once payment is completed, we generate your personalized report from the information you provide, and email it to the address you entered within 10 minutes of payment.
2Digital Content — Right of Withdrawal
Due to the immediate digital nature of our customized reports, all sales are final once the report has been generated and dispatched to your email. By completing payment, you acknowledge and agree that your right of withdrawal ends once report generation begins.
3When a Refund Is Available
- ✦You cancel before report generation has started: full refund.
- ✦A system error on our end prevents the report from being generated or delivered: full refund.
- ✦The report has not arrived within 24 hours of payment (please check your spam/junk folder first): full refund or a free resend, your choice.
4How to Request a Refund
- ✦Email us with your payment date/time, payment method, and the email address you used.
- ✦Refunds are processed to your original payment method within 3 business days of confirmation.
5Payment Processing
Payments are securely processed through our third-party payment provider. We do not store your card details on our servers.
6Contact
For refund and payment inquiries: support@mindfulcardlab.com